PRIVACY POLICY
Privacy Policy
This Privacy Policy explains what personal data may be processed by Letting Go Zen Studio, why it is used and what rights users have under UK GDPR and GDPR.
Effective date: 5 June 2026
1. Data Controller
The data controller is Letting Go Zen Studio, 42 Leslie Road, Aberdeen AB24 4EF, Scotland, United Kingdom. Contact: lettinggozenstudio@gmail.com.
2. What Data We Collect
We may process your full name, email address, phone number, payment data, information submitted through contact forms and information included in pre-session questionnaires.
3. Special Category Data
In the case of hypnotherapy, EFT and bioresonance, information relating to the client's health and wellbeing may be processed. This data is processed only with the client's explicit consent.
4. Purposes of Processing
Data is processed to provide services, contact clients, maintain session documentation, fulfil tax and accounting obligations and protect the legal interests of the business.
5. Legal Basis
Processing is based on the consent of the data subject, performance of a contract, the legitimate interests of the controller and legal obligations arising from tax regulations.
6. Data Retention
Data is stored only for the period necessary to fulfil the purpose for which it was collected. Accounting documentation is stored in accordance with applicable UK law.
7. Data Sharing
Data may be shared with service providers supporting the business, such as payment operators, hosting providers, email providers and accounting services. Data is not sold to third parties.
8. User Rights
Users have the right to access their data, rectify their data, erase their data, restrict processing, transfer their data, withdraw consent and lodge a complaint with a supervisory authority. In the United Kingdom, the supervisory authority is the Information Commissioner's Office (ICO).
9. Cookies
The website uses cookies to ensure proper website operation, analyse traffic and improve service quality. Users can change cookie settings in their browser.